On chat endless talking in person

Added: Macon Ayers - Date: 22.11.2021 07:56 - Views: 34687 - Clicks: 4946

The perils of the modern communications conveyor belt that never ends, divides your attention, fractures your time, and chains you to FOMO. Over the past few years, persistent group chat tools like Slack and Microsoft Teams have taken hold — and strangled companies. What began as a novel way to quickly communicate company-wide has become a heavy-handed interruption factory with serious consequences.

On chat endless talking in person

Now co-workers are expected to follow dozens of conversations in real-time, all the time. People are dedicating large fraction of their screens to a never-ending conveyor belt of conversation pile-ups. The mental overhead, and repetitive visual switchbacking, is exhausting. People have had enough.

The rebellion has begun. Yes, chat is appealing. In the same way sugar is appealing. And cigarettes are appealing. It provides short term communication pleasure at the expense of long term organizational health. All sorts of things begin to go wrong when groups begin communicating in real-time, one line at a time, all the time.

On chat endless talking in person

More than a decade of first-hand, extended-used experience has revealed some patterns and inconvenient truths. Group chat used sparingly in a few very specific situations makes sense. What makes a lot less sense is chat as the primary, default method of communication inside an organization. Frazzled, exhausted, and anxious? Or calm, cool, and collected? Tools encourage default behaviors, they dictate patterns and golden paths.

The wrong defaults can damage morale and defeat organizations. Toss in some words, drag in a picture, get some quick feedback, and move on just get out quick before you get sucked back in.

On chat endless talking in person

There are a variety of ways to get this instant information to people, and piping it into a high priority chat room or channel is definitely one of those ways. Fun at work is as important as work at work. And chat really works well here. Culture develops, inside jokes flow, emoji, cat pics are circulated, and meme generators are perfect territory for the chat room or channel. This is particularly important for people who work remotely. Unfortunately, the cons are considerably more plentiful than the pros. Group chat as the primary method of communication can destroy morale, damage teams, and stress people out.

Its impact is severe and far reaching. Following group chat all day feels like being in an all-day meeting with random participants and no agenda. And in many cases, a dozen all-day meetings! Constant conversation, constant chatter, no start, no end. You can decide not to pay attention, but that le to a fear of missing out. At its very core, group chat and real-time communication is all about now.

On chat endless talking in person

Turns out, very few things require ASAP attention. Before you know it, the only way to get anything done is by throwing it in front of people and asking for their immediate feedback. Most things worth discussing at length are worth discussing in detail over time.

Because chat is presented one line at a time, complete thoughts have to unfold one line-at-a-time. Imagine being in a meeting where everyone just spoke one line at a time, and people kept interrupting you while you were trying to make your point. Would you ever get anywhere? That le people to assume everyone read that discussion and agreed. Discussing something in a chat room is like being on the shot clock. So people often just yell something out just to be heard. The same phenomenon can be seen on Twitter.

A few people start talking about something.

On chat endless talking in person

Then someone else comes in and tosses their 2 cents in. The original folks begin to lose control of the conversation. Things devolve quickly. The medium encourages this breakdown since anyone can pop in and step right into any conversation without having the opportunity to get up to speed on the back-story. They may start strong, but conversations rarely get better over chat. A new up! A new sale! A cancellation! Anything, really.

But does everyone need to know that sale happened right this second? And every time? Is it worth potentially pulling them away from their work a dozen times a day you know how people love checking unre just to tell them something that could have waited until later? Are you supposed to read each one? So you read up or skip out at your own risk. That one unread may be a complete thought, a dozen lines, or maybe even longer.

Compare that with the of lines it takes to communicate the same thing in chat. Group chat breeds big s. And the vicious cycle continues. This takes a mental toll. It's a total mystery. Most teams keep a chat window open all day on the side of their screen or on a second monitor. This invites you to keep one eye on the chat window, and the other on your work. More on this in this wonderful Economist article. Ever try to go back and find an important conversation in a chat room or channel? Maybe the same thing was discussed with a different outcome a week before.

Or scrolls before. An endless conveyor belt of conversation turns everything into a series of fragmented moments where the big picture and full record is never clear. Where does it start? Where does it end? When things are discussed in the same space, and the only separator is time, discussions lack context.

This is a subtle point, but an extremely important one. And that pressure forces you to keep a chat room open all day. Sure you can say do not disturb, but the true version of do not disturb is quitting the app. Chat is often hailed as the essential tool for working remotely. Asynchronous communication is far better when working with teams spread across the world or even just a few time zones apart. Attention is one of your most precious resources. Full attention is required to do great work.

On chat endless talking in person

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